Legal

Refund Policy

Last updated: June 9, 2026

This Refund Policy explains the terms governing payments for the Nalepa Labs Roth Conversion Calculator. It applies to your one-time purchase of the Software and to any optional later-year update you choose to buy. By purchasing the Software, you agree to this Refund Policy. This Refund Policy is incorporated into, and forms part of, the End-User License Agreement (EULA) and the Terms of Service that govern your use of the Software. Capitalized terms not defined here have the meaning given to them in the Terms of Service or the End-User License Agreement (EULA), as applicable.

In this Refund Policy, "Nalepa Labs," "we," "us," and "our" mean Nalepa Labs LLC, a Florida limited liability company. "Software" or "the Calculator" means the downloadable Roth Conversion Calculator tool licensed by Nalepa Labs. "Site" means the website located at https://nalepalabs-tools.com. "You" and "Licensee" mean the purchaser or user of the Software.

1. All Sales Are Final — No Refunds

We do not provide refunds. All payments to Nalepa Labs LLC for the Software — including the one-time purchase price and any optional fee for a later tax-year update — are final and non-refundable, in full or in part, under any circumstance, except to the extent a non-waivable refund right is required by applicable law.

This applies whether or not you install, use, or continue to use the Software after purchase, whether or not the Software meets your particular expectations or business needs, and whether or not your license is terminated for violation of the End-User License Agreement (EULA). No partial refunds, pro-rata credits, or store credits are offered, except to the extent prohibited by applicable law.

This Refund Policy is the complete statement of our refund position and supersedes any prior version.

2. Try Before You Buy — Pre-Purchase Review

Because all sales are final, we give you the means to evaluate the Software thoroughly before you pay.

2.1 Sample Report and Demo

Before purchasing, you may review the full white-label sample report generated by the Software and the product demonstration made available on the Site. These materials show the Software's outputs, workflow, and formatting so that you can confirm the Software meets your needs prior to purchase. We strongly encourage you to review the sample report and demo carefully, because once you complete your purchase, all payments are final and non-refundable.

2.2 Your Acknowledgment

By completing your purchase, you acknowledge that the sample report and product demonstration were available to you before payment and gave you the opportunity to assess the Software's suitability for your needs.

3. Nature of the Purchase

The Software is sold as a one-time purchase of a license to a single, self-contained tool that runs entirely within your web browser. It is not a subscription. There is no recurring charge, no automatic renewal, and no recurring billing of any kind associated with your purchase. Any later tax-year update is offered separately as an optional, one-time purchase that you may choose to buy or decline; declining an update does not affect your existing license and does not entitle you to any refund.

4. Billing Errors and Disputes

If you believe you were charged in error — for example, a duplicate charge or a charge in an incorrect amount — contact us at info@nalepalabs.com within thirty (30) days of the charge. Please include the email address used at purchase, the date of the charge, and a description of the issue. We will investigate and, where the charge was demonstrably made in error on our side, reverse the erroneous portion of the charge. Correcting a billing error in this way is a correction of a mistake, not a refund of an authorized payment, and it does not modify the "All Sales Are Final" policy in Section 1.

If you believe a charge is incorrect, we ask that you contact us first under this Section so we can resolve it directly; in most cases we can correct a genuine error faster than a card dispute. Initiating a chargeback or payment dispute with your card issuer or bank for a properly authorized charge, without first giving us the opportunity to address your concern, may result in the termination and forfeiture of your license to use the Software under the End-User License Agreement (EULA).

5. Relationship to the Terms of Service and EULA

This Refund Policy is incorporated into and forms part of the Terms of Service and the End-User License Agreement (EULA). The Terms of Service govern your overall relationship with Nalepa Labs and confirm that we do not provide refunds or credits for any purchase, in full or in part. If there is any conflict between this Refund Policy and the Terms of Service, the Terms of Service control.

6. Governing Law and Venue

This Refund Policy is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to this Refund Policy shall be brought exclusively in the state courts located in Palm Beach County, Florida, and the United States District Court for the Southern District of Florida, and you consent to the personal jurisdiction of those courts.

7. Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will revise the "Last updated" date above to reflect the effective date of the revised version. The version in effect at the time of your purchase governs that purchase. Your continued use of the Software after a change takes effect constitutes your acceptance of the updated Refund Policy.

8. Entire Agreement

This Refund Policy, together with the Terms of Service and the End-User License Agreement (EULA) into which it is incorporated, constitutes the entire agreement between you and Nalepa Labs LLC regarding refunds and payment for the Software, and supersedes all prior or contemporaneous understandings, communications, or agreements, whether written or oral, on that subject.

9. No Waiver

No failure or delay by Nalepa Labs in exercising any right under this Refund Policy operates as a waiver of that right, and no single or partial exercise of any right precludes any further exercise of it or of any other right. Any waiver must be in writing and signed by Nalepa Labs to be effective, and a waiver on one occasion does not constitute a waiver on any future occasion.

10. Assignment

You may not assign or transfer this Refund Policy, or any of your rights or obligations under it, without our prior written consent, and any attempted assignment in violation of this Section is void. Nalepa Labs may freely assign or transfer this Refund Policy, in whole or in part, without restriction or notice to you. This Refund Policy binds and benefits the parties and their permitted successors and assigns.

11. Severability

If any provision of this Refund Policy is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions shall continue in full force and effect.

12. Contact

Questions about this Refund Policy or about a specific charge:

Nalepa Labs LLC 8198 S Jog Road, Suite 104 Boynton Beach, FL 33472 Email: info@nalepalabs.com